The Avon Guarantee, a cornerstone of our business since 1886, ensures that all our Customers are completely satisfied with each Avon purchase.
It states: If for any reason whatsoever an Avon product is not found to be satisfactory, it will be cheerfully exchanged or the full purchase price will be immediately refunded.
For the Customer, all products must be returned, along with the Customer Invoice, to the Independent Sales Representative within two (2) months of the delivery date.
Our Guarantee is not meant to cover:
• Products that have been substantially used
• Containers that have been broken or damaged through accidents
• Large-scale, excessive returns
• Pierced earrings, panties and tights cannot be returned for hygienic reasons
• CDs, DVDs and Videos cannot be returned unless they have a manufacturer’s defect
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